How Safe is TheKushAttic.

Yes, for sure! TheKushAttic Dispensary takes very seriously clients privacy and anonymity,
that’s why we do not store/sell/forward or disclose any of client related information.
We are using only cryptocurrency as main payments option through trusted payments.

How do I get access ThekushAttic?

Patients can either self-refer via our eligibility form via chatting with our online support agent that will send you a link straight to the form to fill out.
Support Agent Robson says, ‘When patients complete our online eligibility questionnaire, we collect quite an in-depth amount of information within the on-boarding process.

Paying By BTC Method.

If you Select this payment method during checkout Please follow instructions provided Below :
 
All payments are made via Our Professional Live Agents,
( located bottom right hand-side. )

They will not ask for your bank details, pay with BTC Straight into TheKushAttics Wallet,
via your revolut or mobile banking crypto-currency provider.

Our Live Agent Will Email Your Screenshot of the Transaction from your side and they will provide confirmation from their side,
to send to our dispensary dispatch department.

Please Note.

When ordering with us please use your personal mobile telephone number as our live agents may send you a verification code,
or our tracking department may send you a message to notify you of your order being dispatched.
( For UK User’s ONLY. )

Dispensary Notice.

You will Receive Confirmation from the Dispensary once its been handled to us From Payments Live Agent,
Your prescription order and payments Confirmed by Payments Live Agent,
We will Dispatch your Order and mark it as Complete and ready for delivery for carrier to pick up.

Please Note : the Email Notification with be serviced by
no-reply@thekushattic.com, with your order ref number & Confirm Processing Order Completed.

Is the medication prescribed at the clinics legal?

Yes, all of the medication we prescribe is fully legal and regulated. The use of medical cannabis within the UK was made legal as of 1 November 2018,
provided it is prescribed by a medical specialist who has taken into account the current evidence and guidelines alongside your particular diagnoses and conditions.

How do you choose what products will work best.

Our team of experts in treating patients with medical cannabis and will choose your treatment after a comprehensive assessment.
During this assessment, your doctor will review your symptoms, current medications,
the pattern of your symptoms and lifestyle factors and decide on the right medication for you.
You will then be monitored on your medication and if any adjustments to your treatment plan are necessary,
your doctor will provide with this to ensure the best effect with fewest side effects.

When will you dispatch my order.

We are trying to make our best and ship orders as fast as we can. All orders made during morning time will be shipped same day, as for midday and evening orders – they will be shipped next day if all ordered products are in stock.

How long till it arrive’s.

We are trying to pack and send orders as fast as we can. Usually delivery might take 1-3 working days depending on products ordered, quantity and clients location.We do allow delivery time up to 10 working days before make order replacement in case it was seized/stolen/missing or undelivered.

How We Pack.

To ensure the privacy of our customers, all orders are vacuum sealed in smell proof bags to ensure your packages are discreet and arrive in perfect condition. There is NO reference or shop name on the parcel to identify who the sender is. There is also NO reference to what the content is. No logo or text mentioning “Cannabis” will be found on the package. We use the best stealth techniques like Mylar bags and anti-dog spray.
And finally we do take care about order package – always neutral vacuum-sealed bag without smell or signs of parcel contents. 

Tracking Number for Carrier.

We do not disclose tracking numbers by default to avoid using the customer’s email,
but if your order is not delivered within a given time,
please get in touch with our support via email or telegram support account to get an update on your order.

Lost/Not Received.

Although, 99% of our orders are delivered successfully, there is a tiny chance they can be lost/stopped/stolen/seized. In this case, we check the tracking number, and if there is no update within 10 working days, we send either a replacement or a refund to a client.

Can I Return & get a Refund.

Sorry to say but no you can not under any circumstance ask to return a opened unsealed pack as we will not refund you.

Please Note:

Clients Ordering after 4pm London,United Kingdom Time Zone,
Will receive next working day processing priority & receive email or text as a reminder to check out with a live agent.
Please Email – paymentprocessing@thekushattic.com – if you would like to still process your order with us after 4pm for over-night dispatch.

What are TheKushAttic’s Main Domains.

Here at TheKushAttic We have secured all .com .co.uk .org .store Domain’s Soon to Secure .one ,
The Web Master & Founder’s are 100% Dedicated to Secure TheKushAttic platform & To keep our Client’s data safe from Fraud & Scammer’s.

How we handle complaints.

At TheKushAttic we aim to provide a high standard of care and strive to ensure our services are consistently meeting people’s needs.
If you are unhappy with any of our services, it is important that you let us know.

We aim to handle complaints quickly, effectively and in a fair and honest way.

We take all complaints seriously and use valuable information from investigating to help us improve the service we provide.
Where warranted we will respond as quickly as possible.
We want to provide the best service possible,

so we’ll take time to understand your feedback and use it constructively to improve our service.